The thing we have noticed about rug cleaning in the 30 years that we have been in business is that it is very difficult to break free from the crowd and establish your own niche within the Oriental rug community as well as the Persian carpet community. Fortunately, we have a number of rug collectors at our company that not only understand the technical side of steam cleaning and rug repair, but also understand what it means to truly care for the objects. In many cases, rugs are a huge investment and one that people treat with the utmost in seriousness.
There is nothing like having a rug repaired or cleaned and returned to you in pristine condition. If we had a nickel for every time that we sent our rugs to another company and gotten them back in worse shape than when we sent them, we would not need to charge for our services. It is this dedication to our customers that has set us apart from the crowd and made us the leading rug repair and steam cleaning company in the area.
Giving back to the community
Perhaps our greatest strength as a company aside from our years of experience is the idea that there is no such thing as a job that is too well done. We take our time when implementing our steam cleaning and repair process and guarantee that our customers will notice the difference. The reason we started this company is not only to have a quality cleaning and repair service in the area, but also to give back to the community through outreach and dedication.
Having been in the business so long, we fully understand what it means to be an upstanding member of the community and to treat our customers with respect and dignity. Having an Oriental rug goes far beyond that of simply having an expensive piece of property, but rather understanding that the investment is just as much about ownership as it is about decoration. Having rug collections of our own has shown us just how important it is to treat all rugs with respect and as if they were our own.
Our hope is that our level of customer care and cleaning standards will get other companies excited about what we can do as a community to improve the rug cleaning and repair industry as a whole. We believe that what we are doing and the way in which we are doing so will create a ripple and wake up other companies. Today’s business should not be about profits, but rather transparency and a dedication to customer service that everyone in the community can appreciate.
Come see the difference that experience and dedication can make. We serve the local and surrounding communities with the utmost in steam cleaning and Oriental rug repair. You will notice the difference immediately and begin to understand how us looking at the industry differently can help it move forward. Join our collective of educated customers dedicated to rug cleaning and repair excellence.